I live outside the US. Is there anything different I should know about returns?

Returns are handled the same way regardless of origin, with disputes handled under Pennsylvania and U.S. law. Please note that our return policies may offer less flexibility than your local statutes permit, and customs may be more challenging to navigate due to an open box, which may delay your refund beyond our typical seven-day policy for domestic refunds.

As customs laws vary from country to country, we cannot provide specific guidance on what your country may require.

We highly recommend contacting us with any questions before ordering, so you can ensure that what you’re ordering is exactly what you need. As you’d guess, the logistics of international returns aren’t as straightforward as a domestic one.