I live outside your service area. Can I use the site?

Modified on Tue, Jun 3 at 2:36 AM

We do not block regions that we do not sell to. You are permitted to use the site. However, access is not guaranteed. We actively block countries with a high degree of spam vs. legitimate traffic. 


Currently, no IP from the following countries may access our site due to significant spam activity (subject to change):


  • Bahrain
  • Cambodia
  • Singapore


Our security software will also proactively block connections, particularly those originating from outside our home country or Canada. To avoid this, we recommend the following:


  • Do not visit the cart or checkout pages.
  • When using search, use English search terms.
  • Do not use a VPN. Please see this knowledge base article.
  • Visit our site over a secure network (not at Internet cafes, etc)


We do not manually remove bans from non-US/Canadian IPs for security reasons. The ban must be automatically lifted for the IP to regain access to our services.

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