How do I contact support?

Modified on Fri, Apr 18 at 2:15 PM

We have three methods to contact us:


  1. Method 1: Email us directly. You can email us directly. Email help@cirruslyweather.com (or info@cirruslyweather.com if you're a supplier)
  2. Method 2: Use the 'Get Help' Button. Click the 'Get Help' button on the lower right from any page on the site.
  3. Method 3: Start a ticket within your account dashboard. We've added ticket status and the capability to start a support ticket right from your account dashboard. Click the person icon, then "Support tickets."


Any of these methods will put you in touch with us. Please allow up to 24 hours for an initial response.

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